The robot does the clearing. The reason the whole thing stays boring — in the best way — is that a local crew is watching the system all season. Here’s what that covers on a fully managed plan.
Through the season
- System monitoring — robot status, dock power, connectivity, and charge behavior. Most issues announce themselves in data before they show up in your driveway.
- Maintenance — wear checks and upkeep on the auger, impeller, tracks, and battery, scheduled around the forecast rather than after a failure.
- Storm support — when a storm outruns its forecast or something needs attention mid-event, your crew is on the same dashboard you are.
The bookends
- Fall: site assessment, installation, mapping, and route practice before the first storm — see getting robot-ready.
- Spring: managed-plan robots get picked up (or ask about swapping to a mower module instead — same machine, opposite season).
If you own your robot
Buy-and-install customers get the installation, mapping, and training included, and can add an optional maintenance and support plan for the monitoring layer above. Either way, your regional crew is the phone number that matters.